Account Director Client Success

Job Summary

A company is looking for an Account Director, Client Success.

Key Responsibilities:

• Manage key customer accounts and drive product utilization and expansion
• Serve as the primary point of escalation for client satisfaction and growth
• Analyze product performance data, support team’s account expansion, and serve as main POC for customers

Required Qualifications:

• Managed enterprise client partnerships for major brands
• Consistently overachieved in product adoption and quota attainment
• Built strong client relationships with executives and across management levels
• Analyzed data sets for campaign insights and developed strategies for upselling clients
• Background in project management and comfortable working with all levels in an organization