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CCaaS Solutions Architect

  • Anywhere
  • Posted 3 months ago

Anonymous Company

A company is looking for a Professional Company Consulting Principal. Key Responsibilities: Lead technical discussions with customers and account teams Design conceptual architectures for CCaaS solutions Provide technical oversight throughout implementation projects Required

Job Summary

A company is looking for a Professional Services Consulting Principal.

Key Responsibilities:
  • Lead technical discussions with customers and account teams
  • Design conceptual architectures for CCaaS solutions
  • Provide technical oversight throughout implementation projects

Required Qualifications:
  • 5+ years of Contact Center industry experience
  • Experience designing and implementing Contact Center solutions
  • Understanding of AI technologies
  • Proficiency in software development and cloud platforms
  • Willingness to travel for customer meetings

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