Customer Experience Market Research Manager

Job Summary

A company is looking for a Customer Experience Market Research Manager for a 6-month contract.

Key Responsibilities:

• Develop and optimize Voice of the Customer program
• Manage customer feedback data collection and reporting
• Design and execute quantitative and qualitative research projects

Required Qualifications:

• 5 years of experience in marketing research and customer experience
• Analytical skills with ability to integrate data sources
• Expertise in Excel, PowerPoint, and PowerBI
• Bachelor’s degree in business, mathematics, or the sciences
• Understanding of the healthcare industry is preferred