Anonymous Company
A company is looking for a Customer Support Specialist. Key Responsibilities You will be the face and voice of the company to customers and team members Collaborate with various departments to resolve customer queries Maintain and develop self-service tools for customer support Required
Job Summary
A company is looking for a Customer Support Specialist.
Key Responsibilities
- You will be the face and voice of the company to customers and team members
- Collaborate with various departments to resolve customer queries
- Maintain and develop self-service tools for customer support
Required Qualifications
- 2-3 years of customer support experience in a SaaS business
- Experience in an HR or People function support role
- Proficiency in using Zendesk or similar support platforms
- Empathetic and human-centered approach to customer support
- Passion for creating and sharing knowledge for support experience
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