Anonymous Company
A company is looking for a Manager of Application Management Services. Key Responsibilities: Manage Application Managed Service vendors for day-to-day support and maintenance Ensure SLAs are met, report performance KPIs, and optimize onboarding of new applications Coordinate with
Job Summary
A company is looking for a Manager of Application Management Services.
Key Responsibilities:
- Manage Application Managed Service vendors for day-to-day support and maintenance
- Ensure SLAs are met, report performance KPIs, and optimize onboarding of new applications
- Coordinate with cross-functional teams, oversee troubleshooting, and identify opportunities for process improvements
Required Qualifications:
- 7 years of IT and business/industry experience with 3 years in team management
- Bachelor’s Degree in IT/Computer related field
- Strong expertise in Enterprise Applications and Digital Technologies
- Experience with various technical disciplines including Salesforce, .NET, Azure, Peoplesoft, Mulesoft, and Sitecore
- Knowledge of ITIL, SDLC, modern architecture, and development practices