Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Supports Account Managers in addressing client needs and managing accounts
• Develops operational scorecards and monitors account service plans
• Interprets data, analyzes trends, and provides management reporting

Required Qualifications:

• 4-year degree or equivalent work experience
• 3 years of service experience preferred
• Knowledge of the Insurance Industry preferred
• Strong ability to identify, analyze, and interpret trends in complex data sets
• Strong project management and coordination skills preferred