Enterprise Account Director

Job Summary

A company is looking for an Enterprise Account Director to manage customer relationships and drive growth.

Key Responsibilities:

• Manage a portfolio of strategic accounts to ensure renewals and upselling opportunities
• Collaborate with internal teams to address customer needs and streamline processes
• Develop strategic account plans and mitigate churn risks through effective negotiation

Required Qualifications:

• Experience in renewals and expansion within enterprise accounts
• Strong project management skills
• Ability to lead complex negotiations with cross-functional teams
• Understanding of Customer Success principles
• Experience in HR industry and SaaS is a plus