Process Improvement Associate

Job Summary

A company is looking for an Associate, Process Improvement to join their Eligibility & Billing Optimization team.

Key Responsibilities

• Lead end-to-end management of cross-functional projects, including stakeholder engagement and project planning
• Evaluate departmental performance through data analysis and assist in developing metrics and mitigation strategies
• Collaborate with stakeholders to create communication and program strategies for successful change management

Required Qualifications

• 3+ years of experience in operations, health insurance, data analysis, engineering, or consulting
• 2+ years of experience using data software such as Excel, SQL, or Python
• 2+ years of end-to-end project management experience
• 2+ years of experience in designing and improving workflows and procedures
• 2+ years of experience with process improvement methodologies like Lean or Six Sigma