Bilingual Care Guide

Job Summary

A company is looking for a Care Guide in a volume-driven customer service and production-based role.

Key Responsibilities

• Develop understanding of company processes and tools
• Interact with members, brokers, providers, and vendors
• Maintain service delivery, productivity, and quality expectations

Required Qualifications

• Bilingual in Spanish
• High school diploma or GED
• 1+ years of experience in a fast-paced, volume-based or customer service-oriented environment