Anonymous Company
A company is looking for a Care Guide in a volume-driven customer service and production-based role. Key Responsibilities Develop understanding of company processes and tools Interact with members, brokers, providers, and vendors Maintain service delivery, productivity, and quality
Job Summary
A company is looking for a Care Guide in a volume-driven customer service and production-based role.
Key Responsibilities
- Develop understanding of company processes and tools
- Interact with members, brokers, providers, and vendors
- Maintain service delivery, productivity, and quality expectations
Required Qualifications
- Bilingual in Spanish
- High school diploma or GED
- 1+ years of experience in a fast-paced, volume-based or customer service-oriented environment