Anonymous Company
A company is looking for a Care Ambassador to provide support for patients with rare diseases and their healthcare providers. Key Responsibilities Serve as the Single Point of Contact (SPOC) for patients, caregivers, and healthcare providers Manage inbound and outbound communications to
Job Summary
A company is looking for a Care Ambassador to provide support for patients with rare diseases and their healthcare providers.
Key Responsibilities
- Serve as the Single Point of Contact (SPOC) for patients, caregivers, and healthcare providers
- Manage inbound and outbound communications to resolve issues and ensure patient adherence to therapies
- Develop and maintain effective relationships with healthcare providers and support personnel
Required Qualifications
- High School Diploma / GED or equivalent work experience
- 5+ years of experience in case/account management, relationship management, or customer support
- Ability to work flexible hours during business operations from 8:00 am to 9:00 pm EST
- Preferred experience in specialty pharmacy or pharmacy accreditation
- Must be at least 18 years of age