Community Engagement Manager

Job Summary

A company is looking for a Community Engagement Manager to lead efforts in building and nurturing an online community.

Key Responsibilities

• Moderate community interactions and enforce guidelines to ensure a safe environment
• Act as a liaison for customer communication, facilitating discussions and events
• Develop and execute a community engagement strategy to enhance customer retention

Required Qualifications

• Bachelor’s degree in Education, Communications, Business Administration, or a related field
• Minimum of 5 years of experience in community management within a SaaS company
• Proven success in launching and engaging online communities
• Experience in strategizing and promoting community events and webinars
• Familiarity with Lexia products is a plus