Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Manage a portfolio of new and existing accounts as the main point of contact for client engagement
• Develop strategies to reach client goals and drive client satisfaction and growth
• Work cross-functionally to increase customer product adoption, engagement, and growth at scale

Required Qualifications:

• 2+ years of experience in Account Management, Customer Success, or Sales
• Proficiency with Microsoft Suite and CRM systems such as Salesforce.com
• Self-motivated, autonomous, and ownership over business results
• Aptitude to learn quickly and interest in finance or Financial Technology
• Genuine desire to help others