Anonymous Company
A company is looking for a Customer Support Specialist. Key Responsibilities: Providing high level support via Phone, Chat, & Email Identifying and resolving client issues/concerns Communicating customer issues/requests to development team Required Qualifications: 2+ years customer
Job Summary
A company is looking for a Customer Support Specialist.
Key Responsibilities:
- Providing high level support via Phone, Chat, & Email
- Identifying and resolving client issues/concerns
- Communicating customer issues/requests to development team
Required Qualifications:
- 2+ years customer support experience
- 2+ years SaaS environment experience
- Knowledge in the legal industry advantageous
- Knowledge with SalesForce, Intercom, JIRA, G Suite