Salesforce Omnichannel Administrator

Job Summary

A company is looking for a Salesforce Omnichannel Administrator responsible for administering and maintaining the Salesforce Omnichannel and Marketing Cloud platform.

Key Responsibilities

• Administer and optimize the Salesforce Omnichannel and Marketing Cloud platforms
• Implement workflows, validation rules, and automation processes to streamline operations
• Collaborate with cross-functional teams to translate business needs into effective solutions

Required Qualifications

• Bachelor’s degree in information technology, computer science, or a relevant field
• Three years of experience as an omnichannel administrator or developer
• Three years of experience as a marketing cloud administrator or developer
• Experience with Salesforce Development/Customizations (APEX, Visual Force) preferred
• Salesforce Administrator certification and Salesforce Omni Channel Certification preferred