Anonymous Company
A company is looking for a Senior Software Engineer – Customer Engineering. Key Responsibilities Work with customers to address product-related issues and drive product adoption Resolve customer issues efficiently by partnering with product and engineering teams Develop diagnostic tools and
Job Summary
A company is looking for a Senior Software Engineer – Customer Engineering.
Key Responsibilities
- Work with customers to address product-related issues and drive product adoption
- Resolve customer issues efficiently by partnering with product and engineering teams
- Develop diagnostic tools and scripts to assist in troubleshooting and reduce mean time to resolution (MTTR)
Required Qualifications
- 7+ years of experience in customer engineering and SRE teams
- Experience with API troubleshooting and integrations in AWS
- Familiarity with CloudNative platforms, micro-services, and containerized deployments
- Proficiency in one or more programming languages such as Python, PHP, JavaScript, React, Go, or Java
- Bachelor’s degree in engineering or a related technical field