Technical Assistance Center Specialist

Job Summary

A company is looking for a Technical Assistance Center Specialist in Radiology.

Key Responsibilities

• Provide in-depth technical support via phone and email for Bayer products
• Assist in coaching and mentoring new team members in technical capacities
• Develop, document, and communicate new procedures to meet compliance and regulatory standards

Required Qualifications

• High School diploma/GED with relevant experience in technical support or a related field
• Ability to read and interpret technical manuals and schematics
• Proficiency in Microsoft Office product suite
• Ability to work rotating shifts, including 2nd shift and weekends
• Demonstrated knowledge of Bayer’s Radiology business and product suite is preferred